# The prefix for all commands
# It has to be prefixed with ! in matrix to be recognised
prefix: 'rt'
# RT base URL
url: https://example.com/rt
# RT Username
user: maubot
# RT Password
pass: secret
# The list of user IDs who are allowed to use commands
whitelist:
- '@user:example.com'
# Map Matrix users to RT users
usermap:
  user: rt-userid
# List of ticket properties to show
filter_properties:
- 'Queue'
- 'Owner'
- 'Creator'
- 'Subject'
- 'Status'
- 'Requestors'
- 'Cc'
- 'Created'
- 'LastUpdated'
# List of history entry properties to show
filter_entry:
- 'Description'
- 'Content'
- 'Created'
