From 814c6b2d26eec3d07b19b41a649d19376808bc3c Mon Sep 17 00:00:00 2001
From: =?UTF-8?q?Sven=20M=C3=A4der?= <maeder@phys.ethz.ch>
Date: Fri, 14 Feb 2020 13:51:39 +0100
Subject: [PATCH] Add cmd unsolved
---
rt.py | 21 +++++++++++++++++++--
1 file changed, 19 insertions(+), 2 deletions(-)
diff --git a/rt.py b/rt.py
index def1b10..1dc3312 100755
--- a/rt.py
+++ b/rt.py
@@ -320,8 +320,8 @@ class RT(Plugin):
f'<a href="https://matrix.to/#/{target_mxid}">{target_mxid}</a> 😜')
await evt.respond(content)
- @rt.subcommand('unowned', aliases=('u', 'un'), help='List all unowned open tickets.')
- async def unowned(self, evt: MessageEvent) -> None:
+ @rt.subcommand('new', aliases=('n', 'new'), help='List all unowned new/open tickets.')
+ async def new(self, evt: MessageEvent) -> None:
if not self.can_manage(evt):
return
await evt.mark_read()
@@ -349,3 +349,20 @@ class RT(Plugin):
formatted_body=f'Open tickets for <a href="https://matrix.to/#/{evt.sender}">'
f'{evt.sender}</a>:<br/>{fbody}')
await evt.respond(content)
+
+ @rt.subcommand('unsolved', aliases=('u', 'un'), help='List all open tickets.')
+ async def unsolved(self, evt: MessageEvent) -> None:
+ if not self.can_manage(evt):
+ return
+ await evt.mark_read()
+ displayname = await self._displayname(evt.room_id, evt.sender)
+ params = {'query': f'Status = "new" OR Status = "open"'}
+ tickets_dict = await self._search(params)
+ body = '\n'.join([f'{k}: {v}' for k, v in tickets_dict.items()])
+ fbody = '<br/>'.join([f'<code>{k}</code>: {v}' for k, v in tickets_dict.items()])
+ content = TextMessageEventContent(
+ msgtype=MessageType.NOTICE, format=Format.HTML,
+ body=f'Open tickets for {displayname}:\n{body}',
+ formatted_body=f'Open tickets for <a href="https://matrix.to/#/{evt.sender}">'
+ f'{evt.sender}</a>:<br/>{fbody}')
+ await evt.respond(content)
--
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