diff --git a/rt.py b/rt.py
index def1b101786106d4181bde1ed13c152efc1e3c48..1dc3312b88f96b7a2de4d3d20ea24da6667f53d2 100755
--- a/rt.py
+++ b/rt.py
@@ -320,8 +320,8 @@ class RT(Plugin):
             f'<a href="https://matrix.to/#/{target_mxid}">{target_mxid}</a> 😜')
         await evt.respond(content)
 
-    @rt.subcommand('unowned', aliases=('u', 'un'), help='List all unowned open tickets.')
-    async def unowned(self, evt: MessageEvent) -> None:
+    @rt.subcommand('new', aliases=('n', 'new'), help='List all unowned new/open tickets.')
+    async def new(self, evt: MessageEvent) -> None:
         if not self.can_manage(evt):
             return
         await evt.mark_read()
@@ -349,3 +349,20 @@ class RT(Plugin):
             formatted_body=f'Open tickets for <a href="https://matrix.to/#/{evt.sender}">'
             f'{evt.sender}</a>:<br/>{fbody}')
         await evt.respond(content)
+
+    @rt.subcommand('unsolved', aliases=('u', 'un'), help='List all open tickets.')
+    async def unsolved(self, evt: MessageEvent) -> None:
+        if not self.can_manage(evt):
+            return
+        await evt.mark_read()
+        displayname = await self._displayname(evt.room_id, evt.sender)
+        params = {'query': f'Status = "new" OR Status = "open"'}
+        tickets_dict = await self._search(params)
+        body = '\n'.join([f'{k}: {v}' for k, v in tickets_dict.items()])
+        fbody = '<br/>'.join([f'<code>{k}</code>: {v}' for k, v in tickets_dict.items()])
+        content = TextMessageEventContent(
+            msgtype=MessageType.NOTICE, format=Format.HTML,
+            body=f'Open tickets for {displayname}:\n{body}',
+            formatted_body=f'Open tickets for <a href="https://matrix.to/#/{evt.sender}">'
+            f'{evt.sender}</a>:<br/>{fbody}')
+        await evt.respond(content)